Delegation and Leverage

I've mentioned Jackie Simon in the past. If you aren't following her on LinkedIn (https://www.linkedin.com/in/jackiesimon1/), you should. She's a leadership coach and regularly posts some insightful content. This week's episode of the ManagingACareer.com podcast is inspired by a post she made this week on Delegation vs Leverage (https://www.linkedin.com/posts/jackiesimon1_delegating-wont-get-you-promoted-activity-7230196646461026304-D_UT). Links to Jackie's profile and the inspiration post will be in the show notes for this episode.

As with anything, we start with definitions to establish a context for further discussion. Delegation is assigning tasks to others. Leverage is using your resources (including people resources) to complete your work more effectively. While they can seem very similar, the differentiator is the goals and outcomes of the action.

Way back in Episode 001 of this podcast (https://www.managingacareer.com/1), I covered Higher Level Tasks. In that episode, I covered that your goal should be transitioning from process driven tasks to tasks that rely more on your personal discretion and judgement. Part of this transition is delegating lower level tasks.

The goal of delegation is to pass activities that distract you from more strategic work to someone else. You do this because the task needs to be done but you are less focused on HOW it's performed. If done well, delegation is an opportunity to build trust with those that you delegate to because it helps them expand their role and provides them a level of autonomy. However, done poorly and they can feel a level of resentment when the delegated tasks are menial or if you continue to inject too much influence into the details of their performance of the task.

When it comes to leverage, however, the goal is to continue to be involved in the task but to bring others into the activity. You may need to augment your skills by bringing in an expert. If the task requires navigating tough political waters, you may look to leverage someone with the right connections. Another reason to use leverage is when you are mentoring someone and you get them involved in order to expose them to new situations. The focus with leverage is to multiply your efforts through the resources available to you.

Delegate small, routine tasks. Delegate to divide and conquer. Delegate to grow your team. Use leverage for those impactful, strategic, higher level tasks. Use leverage to augment your abilities. Use leverage to grow your network.

In Episode 006 (https://www.managingacareer.com/6), I introduced the concept of the Eisenhower Decision Matrix. This matrix divides work based on two scales: Urgency and Importance. This results in four quadrants: Urgent and Important known as the DO NOW quadrant; Important but not Urgent known as the SCHEDULE quadrant; Urgent but not Important known as the DELEGATE quadrant; and neither Important nor Urgent known as the IGNORE quadrant. This can be a useful way to determine which of your tasks would benefit from delegation and which would benefit from leverage.

By definition, work that is urgent but not important falls into the DELEGATE quadrant, but there may also be opportunities to delegate some of the tasks that are in the DO NOW quadrant. If you have trusted members of your team that have shown growth or when specific skills are needed to accomplish them, consider delegating some of these urgent and important tasks within your team.

When it comes to Leverage, the SCHEDULE quadrant is the perfect opportunity to take advantage of Leverage. This work is strategic in nature and being able to leverage your connections to make progress on these tasks while continuing to put focus on the work in the DO NOW quadrant will allow you to showcase your impact to the organization. Speaking of the DO NOW quadrant, this is another opportunity to apply leverage to remove any roadblocks preventing you from doing the things that should receive your primary attention.

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